REFUND POLICY

We offer a 7-day return policy, meaning you have 7 days to request a return after receiving the item.

 

 

 

Returned items must be in their original condition, unworn or used, with all tags intact, and in their original packaging. You will also need to provide a receipt or proof of purchase.

 

 

 

To request a return, please contact us: deharrisonee@gmail.com

 

 

 

If your return request is approved, we will send you shipping instructions for the return package and your address. Returns without prior request will not be accepted.

 

 

 

Please note that return shipping costs are borne by the customer.

 

 

 

For any questions regarding returns, please feel free to contact us: deharrisonee@gmail.com

 

 

 

Damage and Problems

 

 

 

Please inspect your order immediately upon receipt. If there are any defects, damage, or if you received the wrong item, please contact us immediately so we can assess the problem and resolve it appropriately.

 

 

 

Exceptions/Non-Returnable Items

 

 

 

Some items are non-returnable, such as used or damaged items. If you have any questions or concerns about a specific item, please contact us.

 

 

 

Unfortunately, we do not accept returns of discounted items or gift cards.

 

 

 

Exchanges

 

 

 

To ensure you receive your desired item as quickly as possible, the best option is to return the received item first, and then purchase the new item separately once the return is accepted.

 

 

 

EU 7-Day Cooling-Off Period

 

 

 

Notwithstanding the above, if the item was shipped to the EU, you have the right to cancel or return the order within 7 days for any reason, without providing any justification. As mentioned above, your item must be in its original condition, unworn or used, with all tags intact, and in its original packaging. You will also need to provide a receipt or proof of purchase.

 

 

 

Refunds

 

 

 

We will notify you after receiving and checking your return and inform you whether your refund request has been approved. If your refund request is approved, we will automatically refund you via your original payment method within 7 business days. Please note that it may also take some time for your bank or credit card company to process the refund.

 

 

 

If you have not received your refund within 20 business days of your refund request being approved, please contact us: deharrisonee@gmail.com